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eBay Launches Pay-Per-Click Advertising Program for Sellers

eBay sellers who want to draw more attention to their listings can advertise on eBay through a new program called eBay AdCommerce. The pay-per-click ad program, similar to Google AdWords or Yahoo Search Marketing, allows eBay sellers to advertise their listings and eBay Stores on eBay search results pages via a customized text ad. Sellers decide how much they are willing to pay each time a buyer clicks their ad after running a search for certain keywords. The ad includes a title, short description, and an optional image, which appears at the bottom of search results pages.

Rafael Zimberoff Talks about ShipRush for eBay Sellers

eBay now requires sellers to specify a primary shipping method and cost in their listing descriptions. AuctionBytes interviewed Rafael Zimberoff, ShipRush product manager, about the ShipRush service for eBay sellers to learn more about the service and to explore strategies sellers might employ to cope with eBay's new policies.

PayPal Holds eBay Sellers' Money, May Be IRS Reporting Glitch

At some point during the week of October 19, PayPal's system experienced a glitch involving eCheck payments made to eBay sellers. PayPal has been holding the payments captive ever since - and the glitch appears to be ongoing. Sellers are concerned about not being able to access their money, and are also worried whether buyers would be able to cancel orders for items already shipped. If they don't ship items because they have not received funds, sellers are concerned buyers will ding their reputations - especially since eBay has failed to publicly report the problem.

ProPay Announces Plans for eBay Sellers

ProPay announced a new set of offerings for eBay sellers who must comply with a new electronic-payments only policy that goes into effect on October 20. ProPay allows sellers to accept credit card payments on eBay and on their own websites and offers several plans for eBay sellers.

eBay UK Runs Shipping and International Site Visibility Promos

eBay is running two promotions for sellers on the UK site. Sellers who offer free domestic shipping (Postage & Packaging) in eligible media categories using the Auction-style or Fixed Price-style format from November 1 - December 31, 2008, will receive 25 percent off their total Final Value Fees per item listed. (Items must be listed in British Pounds Sterling.) eBay warned sellers that increasing prices on listings would affect their Recent Sales score in Best Match for those listings. All other fees apply, sellers should see website for details and restrictions.

eBay Advises Sellers on PayPal Fee-Payment Glitch

Sellers noticed on Tuesday that payments made through PayPal to eBay for their seller fees were showing up as "unclaimed." eBay acknowledged the problem on the System Announcement Board early Wednesday morning, and warned sellers not to submit a second payment, since that might result in overpayment of the seller's eBay fees.

eBay Gives Sellers Breathing Room on Return Policy Requirement

eBay is giving sellers a reprieve on its new policy requiring that they specify their return policy and handling time in all of their listings. Previously the mandatory requirement was to take effect in late October, but the company announced on Tuesday sellers would have until after the holiday season (early 2009) to add the specifications.

eBay Opens Keyword Ad Program to Sellers

eBay will allow sellers to advertise on its website in a new keyword ad program that will compete with its program for Shopping.com listings and Yahoo Ads. eBay AdCommerce is a pay-per-click system that allows eBay sellers to advertise their listings and eBay Stores via a text ad on eBay search result pages. The system works like other ad networks, with advertisers bidding on keywords.

eBay Meets with Florida Sellers This Week

eBay is hosting several hundred sellers in Miami on Thursday as part of a series of regional events called "eBay In Person." eBay staff will discuss recent policy changes and the future direction of the company. There will also be sessions on how sellers can improve their businesses on eBay, such as "Boosting Your Customer Service, DSR, and Feedback"; "Improving Your Visibility in Search Results"; and Shipping Best Practices.

PayPal Launches MicroPayment Rates for eBay Sellers

PayPal launched Micropayments for sellers who sell low cost items ($10 or under) on eBay. Micropayments fees are 5% plus 5 cents per transaction (for US dollar accounts). This is compared with the regular rates of 2.9% (lower for volume sellers) plus 30 cents per transaction.

eBay UK Forces DVD Sellers to Offer Free Shipping

Beginning January 27, 2009, eBay UK will require sellers to offer free shipping & handling for domestic deliveries of all DVDs. The requirement is part of a new policy in which all sellers will need to specify domestic Postage and Packaging (P&P) charges.

eBay Expands Advertising on Sellers' Item Description Pages

eBay is expanding its recent practice of running ads on sellers' item description pages, previously off-limits to advertising since sellers pay insertion fees. eBay has been running such ads in Austria, Switzerland, France, Italy, the UK and Australia, and on Friday, announced it would expand the practice in Australia in the Sport, Electronics, Computers, Toys, Motors, and Home categories.

No Christmas for eBay Sellers

October usually marks the time of year when eBay (EBAY) sellers gear up and prepare for a busy holiday season. New inventory is almost always purchased, shipping supplies are procured, and new listings are prepared so that sellers can list items at a moment’s notice during the busy holiday season.

eBay Provides Top-Rated Sellers with Inventory Data

eBay's corporate blogger announced a new program that provides information to top-rated eBay sellers about specific inventory that is in high demand and low supply. Richard Brewer-Hay wrote, "Essentially, by providing inventory that buyers want, participating sellers have the opportunity to increase conversion rates and sales while helping fill eBay's inventory gaps."

eBay and PayPal Glitches Strike on Tuesday

eBay posted a notice on the Systems Announcement Board to alert sellers that some buyer payments are showing as "pending" in sellers' My eBay, even when payment has been completed. Sellers should view their items' true payment status by logging into their PayPal account. eBay is working to resolve the glitch and apologized for the problem.

ProPay Reveals Details of New PayPal Alternative on eBay

In a policy change that takes effect this week, eBay is requiring sellers to accept only electronic forms of payment and disallowing the overt use of checks and money orders its site. Sellers will be allowed to advertise only PayPal, ProPay and direct credit or debit card payment via a merchant credit card account in their listings. (Some categories are excluded, such as Mature Audiences and Real Estate, and "Payment on pick-up" is also an option but does not cover sellers under the eBay's Seller Protection Plan.)

Amazon Modifies Marketplace Returns Policy

Amazon.com announced it is now giving buyers 14 days after receiving an item to contact sellers to report it damaged, defective or materially different from the listing. Previously, buyers were required to contact sellers within 7 days of receiving a damaged good. Buyers will still have to return items within 30 days after shipment. "The additional time for contacting sellers to arrange returns will provide a better experience for buyers who receive gifts and buyers whose packages arrive while they are away from home," Amazon's announcement stated.

eBay Sellers Allowed to Invite Feedback Revision

eBay will begin allowing sellers to invite buyers to change their feedback in a new policy taking effect on October 20, 2008. eBay Australia announced similar news last week. Feedback Revision will enable buyers to change a Feedback rating, comment and Detailed Seller Ratings (DSRs) - but only if they have been invited to do so by the seller involved in the transaction.

Sales Tax Rules for eBay Sellers

Many sellers on eBay want to do the right thing - collect sales taxes when required and pay this amount to their state. Unfortunately, doing the right thing isn't easy. There are over 8,000 tax jurisdictions (when you add state and local tax authorities); each has its own rules on what is subject to tax, what is exempt, and how much the tax rate should be.

Online sellers explore new avenues

While some of eBay Australia's early millionaire power sellers have moved from the traditional seven-day auctions to the site's "buy it now" feature, other eBay alumni have given up altogether.

Amazon Sellers Report Glitch Limiting Listing Visibility

Amazon.com sellers are reporting of a glitch affecting listing visibility. A seller wrote on the discussion board at 2:40 pm on Tuesday, "Amazon is having a issue listing items will not appear in your inventory or your store front.........If you edit a item it will dump them to closed!" The problem did not appear to be resolved as of Wednesday morning, nor was there an announcement about such a problem on the Amazon Announcement Board. However, Amazon did announce it was experiencing an issue impacting the Payments page for seller accounts. "This is a display issue only, it does not impact disbursements to seller bank accounts," according to the announcement.

EBay Sellers' Frustration Grows

Changes at eBay, especially its new ratings feedback policy, have many longtime sellers angry. Some are even leaving for upstart sites like Shopify

Music Sellers Try Fighting iTunes With 'MP3 Compatible' Kitemark

Could this be the first serious threat to iTunes Store’s retail dominance? Seven other online music sellers have formed an alliance to promote their unique selling point - DRM-free MP3.

Amazon Sellers Must Indicate Remainder Status of Books and Music

Amazon.com is changing its condition guidelines for books and music for "remainders," which are items liquidated by distributors. Sellers must specify the condition for listing Books and CDs that have remainder markings as "Used - Like New." In addition, the presence of remainder marks should be noted in the listing comments.

eBay power sellers change tack

WHILE some of eBay Australia's early millionaire power sellers have moved from the traditional seven day auctions to 'buy-it-now', other eBay alumni have given up altogether.

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