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iPhone ranks high in satisfaction

A report on smartphone satisfaction ranked Apple’s iPhone as having the highest customer satisfaction. Released today by J.D. Power and Associates, the report measured five factors when it came to customer satisfaction, ranging from ease-of-use to battery life. On a 1,000-point scale, Apple (NSDQ: AAPL) received 778 points; Blackberry receive 703 points and Samsung received 701 points. Although satisfaction ranked high, the study still said one-fourth of users report having to reboot the device when it freezes and issues related to touch screen problems. Rather than thinking this is a runaway victory for Apple, it’s worth pointing out that they are all grouped together at a fairly comparable level that leaves plenty of room for improvement.

Apples iPhone Ranks High In Smartphone Customer Satisfaction

A report on smartphone satisfaction ranked Apple’s iPhone as having the highest customer satisfaction. Released today by J.D. Power and Associates, the report measured five factors when it came to customer satisfaction, ranging from ease-of-use to battery life. On a 1,000-point scale, Apple (NSDQ: AAPL) received 778 points; Blackberry receive 703 points and Samsung received 701 points. Although satisfaction ranked high, the study still said one-fourth of users report having to reboot the device when it freezes and issues related to touch screen problems. Rather than thinking this is a runaway victory for Apple, it’s worth pointing out that they are all grouped together at a fairly comparable level that leaves plenty of room for improvement.

Apple's iPhone Ranks High In Smartphone Customer Satisfaction

imageA report on smartphone satisfaction ranked Apple’s iPhone as having the highest customer satisfaction. Released today by J.D. Power and Associates, the report measured five factors when it came to customer satisfaction, ranging from ease-of-use to battery life. On a 1,000-point scale, Apple (NSDQ: AAPL) received 778 points; Blackberry receive 703 points and Samsung received 701 points. Although satisfaction ranked high, the study still said one-fourth of users report having to reboot the device when it freezes and issues related to touch screen problems. Rather than thinking this is a runaway victory for Apple, it’s worth pointing out that they are all grouped together at a fairly comparable level that leaves plenty of room for improvement.

2008 Business Wireless Smartphone Customer Satisfaction Study

iPhone manufacturer Apple ranks highest in overall customer satisfaction among business wireless smartphone users, according to the J.D. Power and Associates 2008 Business Wireless Smartphone Customer Satisfaction Study

Apple Ranks Highest in Business Wireless Smartphone Satisfaction

US : iPhone manufacturer Apple ranks highest in overall customer satisfaction among business wireless smartphone users, according to the J.D. Power and Associates 2008 Business Wireless Smartphone Customer Satisfaction StudySM released today.

Apple Ranks Highest in Business Wireless Smartphone Customer Satisfaction

iPhone manufacturer Apple ranks highest in overall customer satisfaction among business wireless smartphone users, according to a J.D. Power and Associates report. The study, now in its second year, measures business customer satisfaction with wireless smartphones -- defined as mobile phones offering advanced capabilities and personal computer-like functionality -- such as a BlackBerry or Treo.

J.D. Power Reports: iPhone Ranks Highest in Business Wireless Smartphone Customer Satisfaction

iPhone manufacturer Apple ranks highest in overall customer satisfaction among business wireless smartphone users, according to the J.D. Power and Associates 2008 Business Wireless Smartphone Customer Satisfaction Study(SM) released Thursday.

J.D. Power: Apple iPhone ranks highest in business wireless smartphone customer satisfaction

iPhone manufacturer Apple ranks highest in overall customer satisfaction among business wireless smartphone users, according to the J.D. Power and Associates 2008 Business Wireless Smartphone Customer Satisfaction StudySM released today.

Satisfaction reported by arena customers: 4,000 online patrons rated their overall experience at the BOK Center.

TMCNet: Satisfaction reported by arena customers: 4,000 online patrons rated their overall experience at the BOK Center.

iPhone Tops in Satisfaction for Business Users

Apple's device takes top honors in a J.D. Power customer satisfaction survey -- beating out recent BlackBerry offerings from RIM and others.

iPhone Tops in Satisfaction for Business Users

Apple's device takes top honors in a J.D. Power customer satisfaction survey -- beating out recent BlackBerry offerings from RIM and others.

iPhone Leads in Customer Satisfaction

Apple's iPhone ranked highest in customer satisfaction among business users, beating smart phones made by rivals such as Research in Motion (RIM) and Samsung by wide margins, J.D. Power and Associates said last week.

NEWS: iPhone tops smartphone satisfaction survey

It's been revealed the iPhone has come top in a customer satisfaction survey of business users carried out by J.D. Power and Associates.

iPhone Tops in Customer Satisfaction Survey

jd powerJ.D. Power and Associates is considered the upper echelon of costumer satisfaction surveys. It is highly regarded among businesses and if anyone is ever mentioned by them, people tend to listen to what they have to say.

Apple tops for smartphone satisfaction

This is almost a 'dog bites man' story: Apple's iPhone has topped a customer satisfaction study. Who would have thought it?

J.D. Power: iPhone tops in customer satisfaction

Apple's iPhone ranked highest in customer satisfaction among business users, beating smart phones made by rivals such as Research In Motion Ltd. (RIM) and Samsung by wide margins, J.D. Power and Associates said today.

Smartphones Driving Higher Mobile Phone Satisfaction

As smartphones and feature-rich mobile phones continue to grow in popularity, customer satisfaction with wireless phones has increased, despite higher costs for handsets and service, according to a J.D. Power report.

J.D. Power: iPhone tops in customer satisfaction

Apple's iPhone ranked highest in customer satisfaction among business users, beating smart phones made by rivals such as Research In Motion Ltd. (RIM) and Samsung by wide margins, J.D. Power and Associates said today.

Apple Tops Biz Smartphone Satisfaction Study

The iPhone fared better than BlackBerry maker Research In Motion and better than Samsung, which took second and third place in the 2008 Business Wireless Smartphone Customer Satisfaction Study, J.D. Power officials said.

Apple Tops Biz Smartphone Satisfaction Study

The iPhone fared better than BlackBerry maker Research In Motion and better than Samsung, which took second and third place in the 2008 Business Wireless Smartphone Customer Satisfaction Study, J.D. Power officials said.

Rising Popularity of Smartphones Drives Higher Mobile Phone Satisfaction

As smartphones and feature-rich mobile phones continue to grow in popularity, customer satisfaction with wireless phones has increased, despite higher costs for handsets and service, according to a J.D. Power report.

J.D. Power: Apples iPhone top dog in customer satisfaction

Tags: Apple iPhone, J.D. Power Associates, Smart Phone, Apple Inc., Customer Satisfaction, Smart Phones, Cellular Phones, Handhelds, Keyboards, Product Marketing

iPhone Passes BlackBerry in Business User Satisfaction

The Apple iPhone might be second in smartphone market share, but it’s the bee’s knees, tip-top, A-No.1, the big Kahuna, when it comes to business user satisfaction.

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